Returns & Exchanges
At Carpe, we want you to feel confident and comfortable in your own skin, which is why we offer a 60-day money-back guarantee on all our sweat-fighting formulas. If you are not completely satisfied with your results, we make the return and exchange process simple and hassle-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
Select Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request to help us improve.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items.
Receive Your Refund
Once your package is scanned by the carrier, we will process your refund to the original payment method or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing